Terms and Conditions and Disclaimer

Last updated: 6th January 2026

These Terms and Conditions and Disclaimer apply to all 1:1 coaching services and packages offered by Kate Chesser

By purchasing or participating in coaching, you confirm that you have read, understood, and agreed to the terms below.

1. Nature of the Coaching

The 5-session 1:1 coaching package consists of five individual sessions delivered online via Zoom or an agreed platform.

Coaching may include:

  • performance coaching conversations

  • EFT (Emotional Freedom Techniques)

  • guided hypnosis or hypnotic techniques

  • visualisation and regulation-based approaches

These methods are used to support awareness, emotional regulation, and performance-related insight.

Coaching is educational and performance-focused in nature.

It is not:

  • golf lessons or technical instruction

  • psychotherapy or counselling

  • medical or psychological treatment

2. Hypnosis and EFT Clarification

Hypnosis and EFT are collaborative processes.

You remain aware, in control, and able to stop participation at any time.

These approaches do not involve:

  • loss of control

  • unconscious influence

  • diagnosis or treatment of medical or mental health conditions

Participation is voluntary at all times.

3. Eligibility

By purchasing this package, you confirm that:

  • you are aged 18 or over

  • you are participating voluntarily

  • you understand the scope and limits of coaching, EFT, and hypnosis

4. Package Structure and Use

  • The package includes five 1:1 sessions.

  • Sessions must be used within 6 months unless otherwise agreed.

  • Unused sessions expire after this period and are non-refundable.

5. Payment

  • Payment is due in full or via agreed instalments at the time of purchase.

  • Prices are listed in GBP unless stated otherwise.

  • Coaching begins once payment has been received.

6. Cancellations and Rescheduling

  • Sessions may be rescheduled with at least 24 hours’ notice.

  • Sessions cancelled or missed with less than 24 hours’ notice are forfeited.

7. Refund Policy

14 day money back guarantee

If coaching is discontinued by Kate Chesser, a refund may be issued for unused sessions at discretion.

8. No Guarantees

No guarantees are made regarding:

  • performance outcomes

  • handicap or scoring changes

  • competitive results

Any examples or explanations are illustrative only.

9. Client Responsibility

By participating in coaching, you acknowledge that:

  • you are responsible for your own decisions, actions, and results

  • coaching, EFT, and hypnosis do not replace professional golf coaching, medical care, or psychological support

  • you will seek appropriate professional support where needed

10. Disclaimer

Coaching services, including EFT and hypnosis, are not intended to diagnose, treat, cure, or prevent any medical or psychological condition.

Nothing provided during coaching sessions should be considered medical, psychological, or therapeutic advice.

If you have concerns about your physical or mental health, you should consult a qualified healthcare professional.

11. Confidentiality

All information shared during coaching sessions is treated as confidential.

Confidentiality may only be broken where required by law or where there is a risk of harm.

12. Intellectual Property

All frameworks, concepts, recordings, and materials shared during coaching remain the intellectual property of Kate Chesser

They may not be recorded, reproduced, or shared without written permission.

13. Limitation of Liability

To the fullest extent permitted by UK law, Kate Chesser is not liable for:

  • indirect or consequential loss

  • decisions made by the client

  • outcomes beyond the scope of coaching

14. Governing Law

These terms are governed by the laws of England and Wales.

Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Details

Operator: Kate Chesser
Email: [email protected]