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Privacy Policy

Your privacy is important to me. This policy explains how your personal information is collected, used, and protected when you visit this page or purchase this programme.

Who I am

This programme is provided by Kate Chesser, Mental Performance Coach and Hypnotherapist, based in the UK.
I am the data controller for the purposes of UK data protection law.

If you have any questions about this policy, you can contact me at:
Email: [email protected]

What information is collected

When you visit this page or purchase the programme, I may collect the following information:

  • Your name

  • Email address

  • Phone number

  • Payment information (processed securely by third-party payment providers)

  • Information you choose to share during discovery calls, coaching sessions, or check-ins

  • Messages sent via email, WhatsApp, or other communication tools

I only collect information that is necessary to deliver the programme and support you properly.

How your information is used

Your information is used to:

  • Provide access to the coaching programme and resources

  • Schedule and deliver coaching sessions

  • Communicate with you about your programme

  • Provide ongoing support and check-ins

  • Process payments

  • Meet legal and accounting requirements

Your data is never sold or shared for marketing purposes.

Legal basis for processing

Under UK GDPR, your data is processed on one or more of the following bases:

  • Performance of a contract

  • Your consent

  • Legitimate interests in running my coaching business

  • Legal obligations

Confidentiality

All coaching conversations are treated as confidential. Notes may be kept to support the coaching process and are stored securely.

Confidentiality may only be broken where required by law or where there is a risk of serious harm.

How your data is stored

Your data is stored securely using password-protected systems and trusted third-party platforms. Reasonable steps are taken to protect your data from unauthorised access, loss, or misuse.

Third-party services

To deliver this programme, trusted third-party services may be used, including:

  • Payment processors

  • Email and scheduling platforms

  • Coaching or content delivery apps

  • Messaging services such as WhatsApp

These providers only process data necessary for their role and are required to handle it securely.

How long your data is kept

Your personal data is kept only for as long as necessary to provide the programme and meet legal or accounting requirements.

You may request deletion of your data at any time, subject to those obligations.

Your rights

Under UK data protection law, you have the right to:

  • Access the personal data held about you

  • Request corrections to inaccurate information

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent where applicable

To exercise these rights, please contact me by email.

Updates to this policy

This Privacy Policy may be updated from time to time. The most recent version will always apply.

By using this page or purchasing this programme, you agree to this Privacy Policy.